Asstoperation Manager Delhi Ncr (Fa...

Unique Solutions has an opening for an Asstoperation Manager Delhi Ncr (Fa... based in I.P.Extenstion Patparganj, Delhi. There are 2 open positions. The pay goes up to ₹40,000/month.

In the employer’s words

Manpower Sourcing Skills, Client Handling , Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

What you get

Compensation: ₹30,000 – ₹40,000 per month.

What you will do

As an Asstoperation Manager Delhi Ncr (Fa..., your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Typing speed, Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Position details

• Work location: I.P.Extenstion Patparganj, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 2

Ready to start? Upload your resume and apply to Unique Solutions today.