Telesales Executive

Looking for a Telesales Executive role in Mohan Nagar - Ghaziabad, Delhi? Unitech Security Systems Pvt. Ltd. is hiring now. Salary is up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Verbal communication, Typing speed, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Mohan Nagar - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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