Bpo Executive

Unity First Pvt Ltd is hiring a Bpo Executive in Paschim Vihar, Delhi. You can earn up to ₹30,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Handle Inbound/Outbound Customer Calls, Resolve Queries, And Ensure Excellent Customer Service.Meet Performance Targets, Maintain Accurate Records, And Follow Company Processes And Quality Standards. Type : Outbound, Sales, Domestic, Inbound | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound
• Languages: Hindi, English
• A customer-first, polite attitude

Day-to-day work

As a Bpo Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹18,000 – ₹30,000 per month.

Job at a glance

• Job location: Paschim Vihar, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Unity First Pvt Ltd.