Bpo Executive

A new Bpo Executive role is open at Unity First Pvt Ltd, Raghubir Nagar, Delhi. The pay goes up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

A Bpo Executive Talks To Customers Over Phone, Email, Or Chat To Help Solve Their Problems. They Answer Questions, Give Correct Information, And Support Customers Politely. The Job Also Includes Updating Details In The System And Following Company Rules. Good Communication Skills And Basic Computer Knowledge Are Needed. Type : Sales, Domestic, Inbound, Outbound | Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Inbound, Outbound
• Languages: Hindi, English
• You are patient and polite

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Job location: Raghubir Nagar, Delhi, Delhi
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Unity First Pvt Ltd today.