Credit Card Team Leader

Unity First Pvt Ltd has an opening for a Credit Card Team Leader based in Rohini, Delhi. There are 5 open positions. Great for first-time job seekers. You can earn up to ₹28,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales, Outbound, Domestic | Languages : Hindi, English

Key responsibilities

As a Credit Card Team Leader, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and patient

What you get

The salary for this role is ₹18,000 – ₹28,000 per month.

Position details

• Work location: Rohini, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Unity First Pvt Ltd reviews applications regularly.