Team Leader For Personal Loan & Ove...

Unity First Pvt Ltd wants to bring on a Team Leader For Personal Loan & Ove... for its Uttam Nagar, Delhi team. The pay goes up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : English, Hindi

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: English, Hindi

Job details

• Work location: Uttam Nagar, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 1

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