Tele Caller

A new Tele Caller role is open at Universal Consultancy Services, B. B. D. Bag Dalhousie Square, Kolkata. Salary is up to ₹10,000/month. 20 candidates will be hired for this role.

Employer’s description

No Sales, Only Calls For Information. Call 9830605515.

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹8,000 – ₹10,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Hindi and English, Complaint handling, Typing speed, Active listening
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job at a glance

• Location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Openings: 20
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Universal Consultancy Services reviews applications regularly.