Telecaller

Looking for a Telecaller role in Anand Vihar, Delhi? Universal Logistics is hiring now. There are 4 open positions. No experience? You can still apply. The pay goes up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• You are polite and customer-first

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Job location: Anand Vihar, Delhi, Delhi
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Universal Logistics today.