Field Collection Executive

Universal Management has an opening for a Field Collection Executive based in Yeshwanthpur, Bengaluru. The team is filling 5 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Typing speed, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Quick facts

• Work location: Yeshwanthpur, Bengaluru, Karnataka
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time

Ready to start? Upload your resume and apply to Universal Management today.