Field Collection Executive

Start your next role as a Field Collection Executive with Universal Management in Gokulam, Mysuru. There are 5 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Typing speed, Hindi and English, Verbal communication, CRM tools
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Work location: Gokulam, Mysuru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Universal Management today.