Field Collection Executive

Universal Management is hiring a Field Collection Executive in Gokulam, Mysuru. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Typing speed, Complaint handling, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Job details

• Job location: Gokulam, Mysuru, Karnataka
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Universal Management.