Senior Telecaller

Start your next role as a Senior Telecaller with Universal Management in Banashankari, Bengaluru. There are 10 open positions. No experience? You can still apply. The pay goes up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Kannada

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Kannada
• Basic English
• Freshers can apply
• Languages: Kannada

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Banashankari, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Universal Management.