Telecaller

Universal Studies wants to bring on a Telecaller for its Mansarovar, Jaipur team. Salary is up to ₹20,000/month. There are 3 open positions.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi

Compensation

Compensation: ₹12,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Hindi, Outbound, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi
• A patient, polite attitude

Job at a glance

• Work location: Mansarovar, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Universal Studies today.