Customer Service Coordinator

Universal Water Chemicals Pvt. Ltd. has an opening for a Customer Service Coordinator based in APHB Colony Moulali, Hyderabad. You can earn up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Job Overviewcoordinate Service Operations Between Customers, Service Teams, And Internal Departmentsensure Smooth Scheduling, Reporting, And Customer Communicationkey Responsibilitiescoordinate Daily Service Schedules With Ro & Descaling Teamsconfirm Service Schedules With Customers And Techniciansshare Service, Installation, Erection,.

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Verbal communication, CRM tools, Active listening, Hindi and English
• Female Only
• Good English
• Freshers can apply
• Someone customer-first and calm under pressure

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Quick facts

• Job location: APHB Colony Moulali, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Universal Water Chemicals Pvt. Ltd. today.