Senior Telecaller

Join University of Entrance as a Senior Telecaller in Punjabi Bagh, Delhi. Salary is up to ₹30,000/month. 10 candidates will be hired for this role.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : English, Hindi, Punjabi

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹12,000 – ₹30,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound, Punjabi and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: English, Hindi, Punjabi
• You are customer-first and polite

Job at a glance

• Job location: Punjabi Bagh, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to sunday
• Shift: 10:00am - 7:00pm | Monday to Sunday
• Job type: Full time
• Openings: 10
• Work type: On-site

Apply today and take the next step in your career with University of Entrance.