International Voice Process Agent

Unleashing Calibre is looking for an International Voice Process Agent to join its team in Hebbal, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹35,000/month.

In the employer’s words

Multiple Bpo Hiring Voice/Non-Voice | Domestic & International Bangalore Locationshiring Freshers & Experienced For Customer Support, Sales, Tech & Banking Roles. Salary: 17K45K / Up To 7 Lpa Day/Rotational/Us/Uk Shifts Good English Mandatory Apply Now: 9513417013. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are polite and customer-first

Salary and benefits

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Hebbal, Bengaluru, Karnataka
• Vacancies: 30
• Working hours: US & UK Rotational Shifts
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Unleashing Calibre today.