Telecaller

Start your next role as a Telecaller with Unnamalai Promoters Pvt Ltd in Goldwins, Coimbatore. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Typing speed, CRM tools and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Roles and responsibilities

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Goldwins, Coimbatore, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Unnamalai Promoters Pvt Ltd today.