Telecaller

Start your next role as a Telecaller with Unnati Finedge in Rash Behari Avenue, Kolkata. Salary is up to ₹12,000/month. 2 candidates will be hired for this role.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales | Languages : Bengali, Hindi, English

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Bengali, Hindi, English
• You are polite and patient

Job at a glance

• Work location: Rash Behari Avenue, Kolkata, West Bengal
• Job type: Full time
• Timings: 10:30 AM - 7:00 PM | Monday to Friday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturdy
• Work mode: Work from office
• Vacancies: 2

Ready to start? Upload your resume and apply to Unnati Finedge today.