Customer Relationship Executive Ema...

UNO Tech wants to bring on a Customer Relationship Executive Ema... for its Sector 15 - Gurgaon, Delhi team. 20 candidates will be hired for this role. You can earn up to ₹27,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

What the job involves

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Salary

The salary for this role is ₹20,000 – ₹27,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Complaint handling, Typing speed, Hindi and English, Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Position details

• Location: Sector 15 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with UNO Tech.