Senior Telecaller

upGrad education pvt. ltd has an opening for a Senior Telecaller based in Scheme No 54, Indore. Freshers can apply. You can earn up to ₹15,500/month. The team is filling 2 vacancies.

Employer’s description

Cold Call,Making 100-150 Calls Per Day No Sales Pressure. Type : Sales, Outbound, Domestic | Languages : English, Hindi

Salary and benefits

Salary: ₹10,000 – ₹15,500 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic
• Languages: English, Hindi
• You are calm under pressure and customer-first

Day-to-day work

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Job details

• Job location: Scheme No 54, Indore, Madhya Pradesh
• Timings: 10:00 am - 7:00 pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — upGrad education pvt. ltd reviews applications regularly.