Telecaller

Upjao Agrotech Private Limited wants to bring on a Telecaller for its Ambli, Ahmedabad team. Salary is up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Key Responsibilities:Understanding The Product/Service Details In Order To Effectively Communicate To Potential Customers.Handle Customer Inquiries And Provide Timely Responses To Ensure High Levels Of Customer Satisfaction.Prepare And Manage Timely Trackers Of Customers Inquiries.Responding To The Inquiries From Customer And Addressing. Languages : Gujarati, English, Hindi

Salary and benefits

You will be paid ₹12,000 – ₹18,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of English, Gujarati and Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, English, Hindi

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Job location: Ambli, Ahmedabad, Gujarat
• Shift: 10:00 AM TO 6:30 PM
• Job type: Full time
• Work type: Work from office
• Interview timings: Monday to Friday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Upjao Agrotech Private Limited reviews applications regularly.