Field Collection Executive

A new Field Collection Executive role is open at Uprising Services, Chandannagar, Kolkata. You can earn up to ₹16,000/month. There are 4 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. License | Should Have : Bike

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Bike, License
• Male Only
• No English required
• Freshers can apply
• Own bike
• License
• Should Have: Bike

Pay and perks

Compensation: ₹13,000 – ₹16,000 per month.

Job details

• Job location: Chandannagar, Kolkata, West Bengal
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Uprising Services reviews applications regularly.