Tele Caller

Upsp Office is hiring a Tele Caller in Civil Lines, Jhansi. 2 candidates will be hired for this role. The pay goes up to ₹18,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Typing speed and Active listening
• Female Only
• Basic English
• Freshers can apply

What you will do

In this role, you will:

• You will log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹8,000 – ₹18,000 per month, based on skills and experience.

Position details

• Job location: Civil Lines, Jhansi, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Upsp Office.