Telecaller

Start your next role as a Telecaller with Uptech Solutions in Ajit Singh Nagar, Vijayawada. The team is filling 20 vacancies. The pay goes up to ₹11,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Hindi and English and Verbal communication
• Basic English
• Freshers can apply

Pay and perks

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Job at a glance

• Work location: Ajit Singh Nagar, Vijayawada, Andhra Pradesh
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Uptech Solutions.