Telecaller

Join Urban Cruise as a Telecaller in Gomti Nagar, Lucknow. Great for first-time job seekers. 2 candidates will be hired for this role. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Active listening, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Urban Cruise.