Telecaller

Urban Edge Homes wants to bring on a Telecaller for its Sector 40 - Gurgaon, Delhi team. You can earn up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Work location: Sector 40 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Urban Edge Homes today.