Telecaller

Urban Housing And Realtors Llp is hiring a Telecaller in Greater Noida (West), Delhi. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Active listening and Typing speed
• Basic English
• Freshers can apply

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Job location: Greater Noida (West), Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Urban Housing And Realtors Llp.