Senior Telecaller

A new Senior Telecaller role is open at Urban Interiors And Home Decor Solutions, Vijayanagar, Bengaluru. 2 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Telecaller Interior Design Companycontact Leads, Explain Interior Design Services, Understand Client Needs, Schedule Appointments, Follow Up On Inquiries, And Support Sales By Converting Prospects Into Potential Clients Through Effective Communication. More Than 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi, Kannada, Telugu, Tamil | Preferred Experience In : Real Estate

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Salary

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Kannada, Marketing, Real Estate, Sales, Tamil, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi, Kannada, Telugu, Tamil
• Preferred Experience In: Real Estate
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Vijayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

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