Telecaller

Looking for a Telecaller role in Civil Lines, Jaipur? Urban Money Pvt Ltd is hiring now. 20 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

We Are Looking For Telecaller Join Our Team At Urban Money Pvt Ltd. The Candidate Will Be Responsible For Contacting Potential Customers, Explaining Loan Products, And Assisting Them Throughout The Application Process. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi

Salary and benefits

The salary for this role is ₹10,000 – ₹20,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi
• You are customer-first and calm under pressure

Key responsibilities

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Position details

• Work location: Civil Lines, Jaipur, Rajasthan
• Vacancies: 20
• Employment type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Urban Money Pvt Ltd reviews applications regularly.