Telecaller

Looking for a Telecaller role in Nana Mava Road, Rajkot? Urban Money is hiring now. You can earn up to ₹15,000/month. There are 10 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with CRM tools, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

Salary and benefits

You will be paid ₹8,000 – ₹15,000 per month.

Quick facts

• Location: Nana Mava Road, Rajkot, Gujarat
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Urban Money reviews applications regularly.