Telecaller

Urban Property wants to bring on a Telecaller for its Sector 105 - Gurgaon, Delhi team. Great for first-time job seekers. Salary is up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹12,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Typing speed, Verbal communication, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Job at a glance

• Job location: Sector 105 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Urban Property reviews applications regularly.