Tele Caller

Looking for a Tele Caller role in Dhurwa, Ranchi? Urban Windows is hiring now. You can earn up to ₹15,000/month.

Employer’s description

Need Good Tele-Caller Profile For Our Company. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English

Job at a glance

• Work location: Dhurwa, Ranchi, Jharkhand
• Employment type: Full time
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Urban Windows today.