Telecaller

Urbania Rental is hiring a Telecaller in HSR Layout Sector 2, Bengaluru. The pay goes up to ₹15,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Complaint handling and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Job details

• Location: HSR Layout Sector 2, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Urbania Rental.