Telicaling

Urbannest Housing And Properties wants to bring on a Telicaling for its Perungalathur, Chennai team. No experience? You can still apply. 4 candidates will be hired for this role. You can earn up to ₹18,000/month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Verbal communication, CRM tools, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Pay and perks

You will be paid ₹13,000 – ₹18,000 per month.

Quick facts

• Work location: Perungalathur, Chennai, Tamil Nadu
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 10 am - 6:00pm | Monday to Saturday
• Openings: 4

Click Apply to send your profile to Urbannest Housing And Properties. It takes less than a minute.