Customer Relationship Management (C...

Join Urmila International Services Private Limited as a Customer Relationship Management (C... in Ashok Nagar, Tirupati. There are 30 open positions. The pay goes up to ₹16,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Tamil, Telugu

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Kannada, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Tamil, Telugu
• A calm under pressure, polite attitude

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Job at a glance

• Work location: Ashok Nagar, Tirupati, Andhra Pradesh
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

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