Field Collection Executive

Start your next role as a Field Collection Executive with Urmila International Services Private Limited in Peppeganj, Gorakhpur. Salary is up to ₹15,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Active listening and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Peppeganj, Gorakhpur, Uttar Pradesh
• Openings: 5
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Urmila International Services Private Limited.