Field Collection Executive

Urmila International Services Private Limited is hiring a Field Collection Executive in Varanasi. There are 10 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Contact Customers Via Calls, Emails, Or Field Visits To Recover Overdue Payments.Maintain Accurate Records Of Collection Activities And Customer Interactions.Negotiate Payment Plans And Settlements As Per Company Policy.Follow Up Regularly On Pending Accounts To Ensure Timely Recovery.Handle Customer Queries Related To Outstanding Dues. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Complaint handling, CRM tools, Hindi and English, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: Varanasi, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work mode: On-site

Apply today and take the next step in your career with Urmila International Services Private Limited.