Field Officer

Urmila International Services Private Limited is looking for a Field Officer to join its team in Agra. You can earn up to ₹15,000/month. 5 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹13,000 – ₹15,000 per month.

Job at a glance

• Job location: Agra, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Urmila International Services Private Limited reviews applications regularly.