Telecaller

Usha Traders is hiring a Telecaller in Jawahar Nagar, Raipur. The pay goes up to ₹11,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, Active listening, CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Compensation

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Job location: Jawahar Nagar, Raipur, Chhattisgarh
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Usha Traders reviews applications regularly.