Telecaller

Join Utkal Finance as a Telecaller in Nayapalli, Bhubaneswar. You can earn up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Active listening, Typing speed, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• You are customer-first and patient

Compensation

The salary for this role is ₹8,000 – ₹12,000 per month.

Job details

• Work location: Nayapalli, Bhubaneswar, Odisha
• Vacancies: 1
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Utkal Finance.