Field Collection Executive

Join Utkarsh Bank as a Field Collection Executive in Deoria. 10 candidates will be hired for this role. You can earn up to ₹14,400/month. Freshers can apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Active listening, CRM tools, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Salary and benefits

The salary for this role is ₹14,000 – ₹14,400 per month.

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Deoria, Uttar Pradesh
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Utkarsh Bank.