Field Collection Executive

Utkarsh bank is hiring a Field Collection Executive in Baghauch Ghat Meat Market, Deoria. 11 candidates will be hired for this role. Freshers can apply. You can earn up to ₹17,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹13,700 – ₹17,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Complaint handling
• Male Only
• Basic English
• Freshers can apply

Position details

• Work location: Baghauch Ghat Meat Market, Deoria, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 11

Click Apply to send your profile to Utkarsh bank. It takes less than a minute.