Tele Caller

Utkarsh Placement Private Limited wants to bring on a Tele Caller for its Alkapuri, Vadodara team. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English and Gujarati
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, English
• Someone polite and customer-first

Job at a glance

• Location: Alkapuri, Vadodara, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Utkarsh Placement Private Limited. It takes less than a minute.