Field Supervisor

Uttam Rajpurohit (YASH ENTERPRISES) has an opening for a Field Supervisor based in Mohali. The pay goes up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Punjabi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi

What the job involves

As a Field Supervisor, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Quick facts

• Job location: Mohali, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Uttam Rajpurohit (YASH ENTERPRISES) today.