Counsellor / Tele Caller

Start your next role as a Counsellor / Tele Caller with Uttarakhand Institute in Auli Village, Dehradun. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Required Female Counsellor / Tele Caller. Languages : English, Hindi

What you get

The salary for this role is ₹8,000 – ₹20,000 per month.

What you will do

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and polite

Job at a glance

• Work location: Auli Village, Dehradun, Uttarakhand
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Uttarakhand Institute.