Educational Counsellor

Join UV Technocrats and Solutions as an Educational Counsellor in Karve Road, Pune. There are 2 open positions. Salary is up to ₹25,000/month.

Note from the employer

We'Re In Educational Service Providing Different Types Of It Courses, Main Responsibility Is Connecting With Clients & Explaining Our Portfolio To Clients & Convincing Them To Visit.Counsel Students And Working Professionals On Suitable It Courses Based On Their Career Goals Explain Course Details (Syllabus, Duration, Fees, Career Opportunity). 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Karve Road, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with UV Technocrats and Solutions.