Recovery Executive

UV Technocrats and Solutions is looking for a Recovery Executive to join its team in Erandwane, Pune. Salary is up to ₹15,000/month. There are 3 open positions.

Employer’s description

- Handle Inbound And Outbound Calls, Emails, And Chats To Resolve Student Queries- Provide Course-Related Information, Schedules, And Updates- Assist Students With Login Issues, Course Access, And Technical Concerns- Ensure A Smooth Onboarding Experience For New Students- Track Pending Fee Payments And Maintain Collection Records. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Hindi and English, Active listening, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Erandwane, Pune, Maharashtra
• Working hours: 10:00 AM - 07:00 PM
• Employment type: Full time
• Vacancies: 3
• Work type: On-site
• Interview: 10:30 AM - 06:30 PM

Ready to start? Upload your resume and apply to UV Technocrats and Solutions today.