Recovery Executive

Join UV Technocrats and Solutions as a Recovery Executive in Karve Road, Pune. The team is filling 3 vacancies. Great for first-time job seekers. You can earn up to ₹15,000/month.

Note from the employer

1. Handle Student And Parent Queries Through Calls, Emails, Whatsapp 2. Resolve Fee-Related Concerns Including Pending Payments, Receipts, Installment Plans, And Payment Confirmations 3. Follow Up With Students For Overdue Fees And Maintain Collection Records 4. Generate And Share Fee Reminders, Payment Links, And Acknowledgment Receipts.

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with CRM tools, Verbal communication, Active listening, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job details

• Work location: Karve Road, Pune, Maharashtra
• Job type: Full time
• Interview timings: 10:30 AM - 06:30 PM
• Work type: Office-based
• Vacancies: 3
• Shift: 10:00 AM - 07:00 PM

Ready to start? Upload your resume and apply to UV Technocrats and Solutions today.