Recovery Executive

Join UV Technocrats and Solutions as a Recovery Executive in Erandwane, Pune. The team is filling 3 vacancies. Freshers can apply. You can earn up to ₹15,000/month.

Employer’s description

- Handle Student Queries And Concerns- Coordinate With Trainers And Management- Provide Technical Support For Training-Related Issues- Maintain Student Records And Databases- Resolve Queries Via Phone, Email, Or Ticketing System- Ensure Timely Collection Of Course Fees As Per Payment Schedules- Update And Maintain Records Of All Transactions.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Complaint handling, Typing speed, Hindi and English, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job at a glance

• Location: Erandwane, Pune, Maharashtra
• Work mode: Office-based
• Openings: 3
• Shift: 10:00 AM - 07:00 PM
• Interview: 10:30 AM - 06:30 PM
• Job type: Full time

Apply today and take the next step in your career with UV Technocrats and Solutions.