Telecaller

UV Technocrats and Solutions has an opening for a Telecaller based in Karve Road, Pune. The pay goes up to ₹22,000/month. 2 candidates will be hired for this role.

Employer’s description

We'Re In Educational Service Providing Different Types Of It Courses, Main Responsibility Is Connecting With Clients & Explaining Our Portfolio To Clients & Convincing Them To Visit.Counsel Students And Working Professionals On Suitable It Courses Based On Their Career Goals. Explain Course Details (Syllabus, Duration, Fees, Career Opportunity). 1 - 2 Years Experience Compulsory. | Type : Sales, Mutual Funds | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Marathi, Mutual Funds, Real Estate, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Mutual Funds
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are patient and customer-first

Salary

You will be paid ₹12,000 – ₹22,000 per month.

Quick facts

• Location: Karve Road, Pune, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — UV Technocrats and Solutions reviews applications regularly.